office (478) 784-1414
fax (478) 788-2608
"Breathe Easier and Feel Better at Home!"
Frequently Asked Questions....
How long will my carpet take to dry? Up to 24 hours. In many cases it will be dry in 2-4 hours. This greatly depends on the humidity, temperature of the home, the density of the carpet, and how soiled the carpet was. To speed drying, use fans, open windows 2-3 inches, turn on heater (70-72 degrees) and on warmer days leave the air conditioner on.
Can I walk on the carpet after cleaning? Yes. Use clean white socks and use extreme caution when walking from damp carpet to any hard surface. Hard surface floors will be slippery. Try to limit traffic until completely dry.
Do you move furniture? Yes. We will move most seated furniture and tables (sofas, chairs, tables etc). We cannot move pianos, beds, entertainment centers, computer desks, buffets, armoires etc. Besides, how does the carpet under an armoire get dirty?
Should I move anything? Yes, you should remove from the areas being cleaned, all knick knacks and breakables. Please remove any pictures, lamps, memorabilia, etc from tables that are to be moved.
Do you clean furniture? Absolutely! We are professional upholstery cleaners. We are certified in upholstery cleaning and we are capable of cleaning many fine fabrics.
Are your technicians experienced? Yes, our technicians attend courses, seminars, and schools to keep current on the latest in cleaning technologies. We are certified by the IICRC.
Will your services help my allergies? Yes, having your carpet and upholstery cleaned removes many allergens and other pollutants and makes your air easier to breathe. Ask us about our Allergy care Service for further help with allergy needs.
Will you remove all my stains? Let's start by defining the difference between a spot and a stain: A Spot is any foreign material (soil, liquid, etc.) that is removable by standard cleaning methods. (The material is on or around the carpet fiber). A Stain is foreign material (soil, liquid, etc.) on carpet that is not usually removable by standard cleaning methods. (The material has penetrated “soaked into’” the fiber and has changed the color or damaged the fiber itself). Some stains may be very difficult or impossible to remove.
Does your process restore the original feel of my carpet? Yes, our process leaves your carpet fresh, clean, residue free and soft to the touch.
How often do I need to clean my carpet? Any where from every 3-6 months for high use rooms to every 9-12 months for seldom used rooms. If you have kids or pets at least once per year for the complete house.
My carpet is really old, should I clean it or replace it? With the cost of replacing carpet being as expensive as it is today, it is always best to try having the carpet professionally cleaned first. It is less costly and may make a world of difference!